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Escalation Matrix for SMC

Details of Contact Person Address Contact Number Email ID
Customer Care Mr. Rohit Chhabra 11/6B Shanti Chamber Pusa Road New Delhi 110005 1800-11-0909
Working Hours:- 10:00 to 07:00 PM
smc.care@smcindiaonline.com
Head of Customer Care Ms. Monika Kumar 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 666
Working Hours:- 10:00 to 07:00 PM
monika@smcindiaonline.com
Compliance Officer Mr. Ashok Kumar Aggarwal 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 170
Working Hours:- 10:00 to 07:00 PM
aka@smcindiaonline.com
CEO Mr. Ajay Garg 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-40753333
Working Hours:- 10:00 to 07:00 PM
smc.care@smcindiaonline.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint,
NCDEX: https://ncdex.com/grievances
CDSL: https://www.cdslindia.com/Footer/grievances.aspx,
https://www.epass.nsdl.com/complaints/websitecomplaints.aspx,
MSEI: https://www.msei.in/Investors/Introduction

Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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Disclaimer:

SMC Global Securities Ltd: SEBI Reg. No. INZ000199438, Member: BSE (470), NSE (07714), MSEI (1002), NCDEX (00021) & MCX (8200). DP SEBI Regn. No. CDSL/NSDL-IN-DP-130-2015, SMC Research Analyst Registration- INH100001849 Mutual Funds Distributor ARN No. 29345. SMC Insurance Brokers Pvt. Ltd. IRDAI Regn. No: DB 272/04 License No. 289 Valid upto 27/01/2026. • Real Estate Advisory services are offered through SMC Real Estate Advisors Pvt. Ltd.


Registered Office:11/6B, Shanti Chamber, Pusa Road, Delhi-110005. CIN : L74899DL1994PLC063609 Tel +91-11-30111000 . For any complaints email – igc@smcindiaonline.com, website: www.smctradeonline.com Disclaimer: Investments in securities market are subject to market risks, read all the related documents carefully before investing. PMS is not offered in commodity derivative segment. Insurance is the subject matter of solicitation.

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Toll-free : 1800-11-0909
Email: contact@smctradeonline.com

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