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Please note that by submitting the contact details, you are authorizing SMC Global Securities Ltd. to contact you and send promotional communication even though you may be registered under National Do Not Call Registry established under the Telecom Unsolicited Commercial Communications Regulations, 2007 or registered or may register under the National Customer Preference Register established under new regulation viz the Telecom Commercial Communications Customer Preference Regulations, 2010.

Escalation Matrix for SMC

Details of Contact Person Address Contact Number Email ID
Customer Care Mr. Rohit Chhabra 11/6B Shanti Chamber Pusa Road New Delhi 110005 1800-11-0909
Working Hours:- 10:00 to 07:00 PM		 smc.care@smcindiaonline.com
Head of Customer Care Ms. Monika Kumar 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 666
Working Hours:- 10:00 to 07:00 PM		 monika@smcindiaonline.com
Compliance Officer Mr. Ashok Kumar Aggarwal 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 170
Working Hours:- 10:00 to 07:00 PM		 aka@smcindiaonline.com
CEO Mr. Ajay Garg 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-40753333
Working Hours:- 10:00 to 07:00 PM		 smc.care@smcindiaonline.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint,
NCDEX: https://ncdex.com/grievances
CDSL: https://www.cdslindia.com/Footer/grievances.aspx,
https://www.epass.nsdl.com/complaints/websitecomplaints.aspx,
MSEI: https://www.msei.in/Investors/Introduction

Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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Disclaimer:

SMC Global Securities Ltd: SEBI Reg. No. INZ000199438, Member: BSE (470), NSE (07714), MSEI (1002), NCDEX (00021) & MCX (8200). DP SEBI Regn. No. CDSL/NSDL-IN-DP-130-2015, SMC Research Analyst Registration- INH100001849 Mutual Funds Distributor ARN No. 29345. SMC Insurance Brokers Pvt. Ltd. IRDAI Regn. No: DB 272/04 License No. 289 Valid upto 27/01/2026. • Real Estate Advisory services are offered through SMC Real Estate Advisors Pvt. Ltd.


Registered Office:11/6B, Shanti Chamber, Pusa Road, Delhi-110005. CIN : L74899DL1994PLC063609 Tel +91-11-30111000 . For any complaints email – igc@smcindiaonline.com, website: www.smctradeonline.com Disclaimer: Investments in securities market are subject to market risks, read all the related documents carefully before investing. PMS is not offered in commodity derivative segment. Insurance is the subject matter of solicitation.

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Toll-free : 1800-11-0909
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ADVISORY FOR INVESTORS
ATTENTION INVESTORS
"1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
 3. Pay minimum 20% upfront margin of the transaction value to trade in cash market segment.
 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors"
Prevent Unauthorized Transactions in your demat/trading account --> Update your Mobile Number/email ID with your stock broker/Depository Participant. Receive information of your transactions directly from Exchanges on your mobile/email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/CDSL on the same day. - Issued in the interest of investors.
KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
No need to issue cheques by investors while subscribing for IPO. Just write the bank account number and sign-in the application form to authorise your bank to make payment in case of allotment. No worries of refund as the money remain in the investor's account.
For Rights and Obligation, RDD, Guidance Note in Vernacular Language Click Here.
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