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Escalation Matrix for SMC

Details of Contact Person Address Contact Number Email ID
Customer Care Mr. Rohit Chhabra 11/6B Shanti Chamber Pusa Road New Delhi 110005 1800-11-0909
Working Hours:- 10:00 to 07:00 PM
igc@smcindiaonline.com
Head of Customer Care Ms. Monika Kumar 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 666
Working Hours:- 10:00 to 07:00 PM
monika@smcindiaonline.com
Compliance Officer Mr. Ashok Kumar Aggarwal 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-30111000 Extn. 170
Working Hours:- 10:00 to 07:00 PM
aka@smcindiaonline.com
CEO Mr. Ajay Garg 11/6B Shanti Chamber Pusa Road New Delhi 110005 011-40753333
Working Hours:- 10:00 to 07:00 PM
ceo@smcindiaonline.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at NSE: https://investorhelpline.nseindia.com/NICEPLUS/
BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx,
MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint,
NCDEX: https://ncdex.com/grievances
CDSL: https://www.cdslindia.com/Footer/grievances.aspx,
https://www.epass.nsdl.com/complaints/websitecomplaints.aspx,
MSEI: https://www.msei.in/Investors/Introduction

Please quote complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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Disclaimer:

SMC Global Securities Ltd | CIN : L74899DL1994PLC063609 | Registered Office: 11/6B, Shanti Chamber, Pusa Road, Delhi-110005. | Tel +91-11-30111000 | Compliance Officer: Mr. Ashok Kumar Aggarwal | Tel 011-30111000 Extn. 170 | Email:-aka@smcindiaonline.com| Customer Care Email –smc.care@smcindiaonline.com| Complaint Email –igc@smcindiaonline.com| website: www.smctradeonline.com

SEBI Reg. No. INZ000199438, Member: NSE (07714), BSE (470), MSEI (1002), MCX (8200) & NCDEX (00021). DP SEBI Regn. No. CDSL/NSDL-IN-DP-130-2015, SMC Research Analyst Registration- INH100001849, Mutual Funds Distributor ARN No. 29345. •Insurance services are offered through SMC Insurance Brokers Pvt. Ltd. IRDAI Regn. No: DB 272/04 License No. 289 Valid upto 27/01/2026. • Real Estate Advisory services are offered through SMC Real Estate Advisors Pvt. Ltd.

Disclaimer: Investment in securities market are subject to market risks. Read all the related documents carefully before investing. Mutual Fund investments are subject to market risks. Read all scheme related documents carefully. PMS is not offered in commodity derivative segment. Insurance is the subject matter of solicitation. Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. Past performance should not be taken as an indication or guarantee of future performance, and no representation or warranty, express or implied, is made regarding future performance. The price, value of and income from any of the securities or financial instruments mentioned in this report can fall as well as rise.The securities are quoted as an example and hot as a recommendation.

By submitting your details to SMC, you are authorizing us to send promotional communication through Call/Email/SMS/Whatsapp even though you may be registered under DND.

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